Helping you to transform your business.


Monro Consulting is a specialist management consultancy providing practical, hands-on guidance for organisations that operate in complex and highly regulated sectors, including aerospace and defence, technology products and services, education and central and local government.



Transforming for the New Normal – Part 3

This is the third in a four-part series giving an overview of how organisations are coping with both business transformation and digital transformation as a result of Covid-19 and lockdown.

£5m savings on an IT contract for a leading UK not-for-profit organisation

One of the UK’s largest not-for-profit organisations engaged us to lead the commercial negotiations for the implementation and subsequent managed service of a major new IT system.

Public Sector - Not for profit

Client - Confidential

Not for profit

Transforming for the New Normal – Part 2

This is the second in a four-part series giving an overview of how organisations are coping with both business transformation and digital transformation as a result of Covid-19 and lockdown.

Transforming for the New Normal – Part 1

This is the first in a four-part series giving an overview of how organisations are coping with both business transformation and digital transformation as a result of Covid-19 and lockdown.

Leading examination provider delivers new cloud-based ERP solution on time and budget

One of the UK’s leading examination and qualifications providers engaged us to help them define their ERP system strategy and to select and implement a market leading cloud-based solution.

Public Sector - Not for profit

Client - Confidential

Not for profit

Building the right team

So far in this practical business transformation series I’ve covered Getting Started and the Business Case for transformation. If you’d like to read those articles first click here. I’d now like to turn to one of my favourite subjects: building and maintaining the right team to deliver.

How to write a business case for business transformation

Getting the business case right is fundamental to the success of any major change or transformation programme. There’s a lot of detailed things you need to get right which we've detailed in this article.

£16m efficiency improvements for UK aerospace and defence prime.

We helped one of the UK’s largest aerospace and defence prime contractors reduce costs, improve competitiveness and develop new strategic capabilities.

Private Sector - Aerospace and Defence

Client - Confidential

Aerospace and Defence

Transformation of UK Defence’s £150bn military capability programme

The UK MOD established a major change programme to transfer the ownership and operation of the £150 billion ten-year military capability budget from head office to the individual commands - Navy, Army, Air Force and Joint Forces Command (JFC).

Public Sector - Central Government

Client - MOD

Multi-£billion savings through transforming Defence Acquisition

The UK MOD established a major change programme - Customer Design - to commercialise its approach to the acquisition and support of military equipment.

Public Sector - Central Government

Client - MOD

How to successfully launch your business transformation.

Kick off your business transformation with this comprehensive getting started guide. Based on our in-depth practical experience, this framework will get you off to a flying start.

New operating model designed and implemented in eight weeks

This market leading education software business had major performance issues. The CEO commissioned Monro Consulting to review the issues, propose solutions and help to implement a new operating model within very tight timeframes.

Private Sector - Technology Products and Services

Client - Tribal Group

Cloud-based IT procurement – higher quality, lower cost.

Attain, one of the UK’s fastest growing health and wellbeing support services firms, engaged us to help procure a new cloud-based IT service and consult on implementation. The new high-quality service was fully implemented within six weeks.

Private Sector - Health and Wellbeing Services

Client - Attain

£26m procurement savings for UK central government department.

We worked with BEIS to design and implement a new category management operating model which has delivered major efficiency improvements.

Public Sector - Central Government

Client - BEIS

18% reduction in capital IT spend and 8% reduction in IT operating spend for FTSE 250 company

Tribal Group had kicked off a programme of business changes to improve efficiency and effectiveness, underpin more profitable growth, and improve quality of delivery. A key part of the programme was aimed at reducing corporate IT costs but that particular workstream had run into difficulties.

Private Sector - Technology Products and Services

Client - Tribal Group

£½million in-year savings for global engineering consultancy

This market leading engineering consultancy business had deep concerns about the efficiency and effectiveness of its UK defence and technology business. The divisional managing director kicked off a performance review by a small team of Monro Consulting specialists. A change programme was established to address the problems and deliver improvements.

Private Sector - Technology Products and Services

Client - Confidential

Technology Products and Services

Support to L.E.K. Consulting on a major government transformation

L.E.K. Consulting, a leading global strategy advisor, needed to complement its deep strategy and analytical capabilities with hands-on, business change delivery skills, provided by a team of independent consultants led by Steve Bannister. The team supported L.E.K. in the delivery of a major change programme for a large, complex UK central government department.

Private Sector - Professional Services

Client - L.E.K. Consulting

10% cost reduction and 80% customer satisfaction for a major local government IT service

Serco was delivering the IT service for Coventry City Council, including the management of networks, desktops and telephony and the delivery of new social care, revenue and payroll applications. The service suffered from poor performance, technical problems and growing customer dissatisfaction. Significant improvements were urgently required and Serco was at risk of losing its contract.

Public Sector - Central Government

Client - Coventry City Council

Total IT cost of ownership reduced from £300m to under £100m

The TTSC consortium, primed by BAE Systems with key subcontractors Boeing and Serco, was bidding for the £ multi-billion future strategic tanker aircraft (FSTA) contract. The successful bidder would provide the RAF with up to 30 years of refueling and tanker support delivered as an innovative managed service. The consortium was facing very high IT costs over the lifetime of the programme and needed to reduce them significantly to underpin a competitive bid.

Private Sector - Aerospace and Defence

Client - BAE Systems

Aerospace and Defence

Performance improvement for a portfolio of software products

Following the restructuring of one of Tribal Group’s main divisions - Management Systems and Solutions (MS&S) - the division’s managing director identified that several of its key software products faced a range of short term performance issues and longer term strategic questions. These issues needed urgent attention to ensure Tribal could achieve its five year business plan.

Private Sector - Technology Products and Services

Client - Tribal Group