Helping you to transform your business.

The UK MOD established a major change programme to transfer the ownership and operation of the £150 billion ten-year military capability budget from head office to the individual commands - Navy, Army, Air Force and Joint Forces Command (JFC).

The UK MOD established a major change programme - Customer Design - to commercialise its approach to the acquisition and support of military equipment.

This market leading education software business had major performance issues. The CEO commissioned Monro Consulting to review the issues, propose solutions and help to implement a new operating model within very tight timeframes.

Attain, one of the UK’s fastest growing health and wellbeing support services firms, engaged us to help procure a new cloud-based IT service and consult on implementation. The new high-quality service was fully implemented within six weeks.

We worked with BEIS to design and implement a new category management operating model which has delivered major efficiency improvements.

Tribal Group had kicked off a programme of business changes to improve efficiency and effectiveness, underpin more profitable growth, and improve quality of delivery. A key part of the programme was aimed at reducing corporate IT costs but that particular workstream had run into difficulties.

This market leading engineering consultancy business had deep concerns about the efficiency and effectiveness of its UK defence and technology business. The divisional managing director kicked off a performance review by a small team of Monro Consulting specialists. A change programme was established to address the problems and deliver improvements.

L.E.K. Consulting, a leading global strategy advisor, needed to complement its deep strategy and analytical capabilities with hands-on, business change delivery skills, provided by a team of independent consultants led by Steve Bannister. The team supported L.E.K. in the delivery of a major change programme for a large, complex UK central government department.

Serco was delivering the IT service for Coventry City Council, including the management of networks, desktops and telephony and the delivery of new social care, revenue and payroll applications. The service suffered from poor performance, technical problems and growing customer dissatisfaction. Significant improvements were urgently required and Serco was at risk of losing its contract.

The TTSC consortium, primed by BAE Systems with key subcontractors Boeing and Serco, was bidding for the £ multi-billion future strategic tanker aircraft (FSTA) contract. The successful bidder would provide the RAF with up to 30 years of refueling and tanker support delivered as an innovative managed service. The consortium was facing very high IT costs over the lifetime of the programme and needed to reduce them significantly to underpin a competitive bid.

Following the restructuring of one of Tribal Group’s main divisions - Management Systems and Solutions (MS&S) - the division’s managing director identified that several of its key software products faced a range of short term performance issues and longer term strategic questions. These issues needed urgent attention to ensure Tribal could achieve its five year business plan.