Discover how we’ve helped our clients.


From strategy to complex programme management, we provide hands-on guidance for organisations that operate in complex and highly regulated sectors, including aerospace and defence, technology products and services, education and central and local government.



£16m efficiency improvements for UK aerospace and defence prime.

We helped one of the UK’s largest aerospace and defence prime contractors reduce costs, improve competitiveness and develop new strategic capabilities.

Private Sector - Aerospace and Defence

Client - Confidential

Aerospace and Defence

Transformation of UK Defence’s £150bn military capability programme

The UK MOD established a major change programme to transfer the ownership and operation of the £150 billion ten-year military capability budget from head office to the individual commands - Navy, Army, Air Force and Joint Forces Command (JFC).

Public Sector - Central Government

Client - MOD

Multi-£billion savings through transforming Defence Acquisition

The UK MOD established a major change programme - Customer Design - to commercialise its approach to the acquisition and support of military equipment.

Public Sector - Central Government

Client - MOD

New operating model designed and implemented in eight weeks

This market leading education software business had major performance issues. The CEO commissioned Monro Consulting to review the issues, propose solutions and help to implement a new operating model within very tight timeframes.

Private Sector - Technology Products and Services

Client - Tribal Group

Cloud-based IT procurement – higher quality, lower cost.

Attain, one of the UK’s fastest growing health and wellbeing support services firms, engaged us to help procure a new cloud-based IT service and consult on implementation. The new high-quality service was fully implemented within six weeks.

Private Sector - Health and Wellbeing Services

Client - Attain

£26m procurement savings for UK central government department.

We worked with BEIS to design and implement a new category management operating model which has delivered major efficiency improvements.

Public Sector - Central Government

Client - BEIS

18% reduction in capital IT spend and 8% reduction in IT operating spend for FTSE 250 company

Tribal Group had kicked off a programme of business changes to improve efficiency and effectiveness, underpin more profitable growth, and improve quality of delivery. A key part of the programme was aimed at reducing corporate IT costs but that particular workstream had run into difficulties.

Private Sector - Technology Products and Services

Client - Tribal Group

£½million in-year savings for global engineering consultancy

This market leading engineering consultancy business had deep concerns about the efficiency and effectiveness of its UK defence and technology business. The divisional managing director kicked off a performance review by a small team of Monro Consulting specialists. A change programme was established to address the problems and deliver improvements.

Private Sector - Technology Products and Services

Client - Confidential

Technology Products and Services

Support to L.E.K. Consulting on a major government transformation

L.E.K. Consulting, a leading global strategy advisor, needed to complement its deep strategy and analytical capabilities with hands-on, business change delivery skills, provided by a team of independent consultants led by Steve Bannister. The team supported L.E.K. in the delivery of a major change programme for a large, complex UK central government department.

Private Sector - Professional Services

Client - L.E.K. Consulting

10% cost reduction and 80% customer satisfaction for a major local government IT service

Serco was delivering the IT service for Coventry City Council, including the management of networks, desktops and telephony and the delivery of new social care, revenue and payroll applications. The service suffered from poor performance, technical problems and growing customer dissatisfaction. Significant improvements were urgently required and Serco was at risk of losing its contract.

Public Sector - Central Government

Client - Coventry City Council

Total IT cost of ownership reduced from £300m to under £100m

The TTSC consortium, primed by BAE Systems with key subcontractors Boeing and Serco, was bidding for the £ multi-billion future strategic tanker aircraft (FSTA) contract. The successful bidder would provide the RAF with up to 30 years of refueling and tanker support delivered as an innovative managed service. The consortium was facing very high IT costs over the lifetime of the programme and needed to reduce them significantly to underpin a competitive bid.

Private Sector - Aerospace and Defence

Client - BAE Systems

Aerospace and Defence

Performance improvement for a portfolio of software products

Following the restructuring of one of Tribal Group’s main divisions - Management Systems and Solutions (MS&S) - the division’s managing director identified that several of its key software products faced a range of short term performance issues and longer term strategic questions. These issues needed urgent attention to ensure Tribal could achieve its five year business plan.

Private Sector - Technology Products and Services

Client - Tribal Group